Jamf AAD pop up happening every 30 mins

[user-NThAucXRnm]

Was wondering if anyone has noticed a issue where the Jamf AAD pop up continues to happen more often then it should? I have already deployed the config profile recommended to configure the silent connection attempts and for some users this doesnt seem to have made a difference.

[piotrr]

Yes, me too.

[brebryant]

Me too

[geoffreykobrien]

Make sure safari is your default browser, this is a known issue. You can also create a configuration profile to set the refresh time.

[OGClayton]

@mariuspage

[user-NThAucXRnm]

Thanks for the response! I have still been trying to work this issue as it doesnt seem to be getting better. Safari is already the default browser on the systems that have the pop up problems. If there are any other suggestions id love to see them as the users are starting to become extremely aggravated by this issue

[shyam9490]

/Library/Application Support/JAMF/Jamf.app/Contents/MacOS/JamfAAD.app/Contents/MacOS/JamfAAD -verbose gatherAADInfo -disable-cache-read

Try this command

[jonn1e]

@shyam9490 Can you explain the command? Do we need to execute this command only once? Will it fix all issues with Edge and Chrome?

[user-NThAucXRnm]

Should that command stop the pop ups from appearing or delay them?