Jamf Devices - User and Location information won't save

[JSKeller]

I'm cleaning up my Jamf environment mobile devices, iPads more or less, and I'm trying to use the "User and Location" fields such as "Name", "Username", "Email" fields, but every time I enter a name or email or anything and select save, no information is retained in these fields. Is this a feature only available to Macbook enrolled devices and not iOS? All iPads are having this issue and every one I've tried is enrolled and managed. Any help is appreciated!

[Shyamsundar]

Did you have integrated the JAMF with LDAP or Entra, 

[JSKeller]

Jamf utilizes Entra SSO to sign in on Macs, but it isn't integrated with Entra or LDAP.

[JSKeller]

I discovered that I needed to create an "Enrollment Profile" then assign it to the device. A few fields populate, but only if I select 'department" for the device. It's really strange.