JAMF Macbook password resets?

Atlantaracer
New Contributor

We use JAMF pro and our end users travel a lot. If they forget their Mac password on the road what is the best way to get them back in from Jamf? Thanks!

3 REPLIES 3

lucasrk
New Contributor

Are your Mac's encrypted ? (keys escrowed in JAMF ?)

No way to really programmatically unlock, chicken before egg problem, but the account can be unlocked with the FV key if escrowed in JAMF

HCSTech
Contributor
Contributor

Two things off the top of my head....
1. Using Jamf, send a policy to change the password, assuming it's on a network.
2. If no FV in the equation, use the resetpassword command. https://support.apple.com/en-us/HT202860

quicheeyelash
New Contributor

I think you will find it quite useful to have a uniform local admin account on every Mac. It can be used for access, recovery, troubleshooting, app installation etc. The password can be changed via Jamf for security. Please note this is different from the Jamf management account. 

dinosaur game