JAMF Pro <-> Tugboat integration

[AlanM]

Tugboat uses the JAMF API to access information on our devices, but keeps coming up with these errors? Any idea what it might be?

• Collection Interval: Weekly
• Include unmanaged devices: Yes
• Last Synced: June 12, 2023 3:53 PM
• Status:

  Warning

  (Updated June 12, 2023 3:53 PM)
  Failed to fetch sync data due to error: Error in HTTP [GET] https://<ourdomain>.jamfcloud.com/JSSResource/osxconfigurationprofiles with error: 401

[mm2270]

Error 401 typically means Unauthorized, if we're talking about a web service like Tomcat. So I'd guess something isn't right with the credentials you're using to access your Jamf Pro server within Tugboat. Maybe it's a specific permissions issue since it looks like it's having trouble accessing the macOS Configuration Profiles. Assuming that's the only error that it presents. This is only a guess as I haven't used this tool myself.