JAMF Sync - Failing to sync passwords on Mac

New Contributor

Hope this is the right place to open this discussion.
Our company, just deployed JAMF (Connect and Sync) on Macs and we are facing a very strange problem.
After an external password reset, the user is usually able to log on with the old password, then to authenticate with the new one and, finally, JAMF Sync asks again the old password, in order to sync the KeyChain.
Sometimes, this last dialog (the one that syncs passwords) doesn't accept the old password (even the new one), even if it was accepted on the first Logon screen.
Does anyone have any ideas?
Thank you very much for your time.


New Contributor III

had the same problem here.