jamfcloud.com keeps logging me off - annoying!

chrisB
Contributor

These unwanted logoffs happen in most cases when I click on the "Refresh" button after uploading PKGs to our Jamf Cloud server (hosted by Jamf).


I always use Safari (with a 2-factor auth.) for Jamf tasks, should I change the browser or is it a browser settings thing?

1 ACCEPTED SOLUTION

chrisB
Contributor

I found out that this (personal) issue is related to the cookie store of the browser, as I use different tabs with different federated accounts with multi-factor authentication (everything without private mode).

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3 REPLIES 3

ttyler
New Contributor II
New Contributor II

Hi Chris, Unfortunately using an SSO provider might be your only option as you mentioned Jamf cloud which means you can not alter the time out.

For those who have an on prem server you can edit .../jss/tomcat/conf/web.xml, get down to around line 627 or just search for "session-config"

<session-config>
<session-timeout>30</session-timeout>
</session-config>

I would stick with an SSO server, or a 

It's not a time out issue - clicking on "Refresh" leads to an immediate logoff, it's not time related.

chrisB
Contributor

I found out that this (personal) issue is related to the cookie store of the browser, as I use different tabs with different federated accounts with multi-factor authentication (everything without private mode).