Local Account Deletion via Policy failing

user-IUsJxvLxeb
New Contributor III

Hi all, has anyone been able to delete local users via policy where the local user is the MDM Capable User and the enrollment method was user initiated?  I keep getting failed to delete and failed to change password for this user.

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sdagley
Honored Contributor III

@user-IUsJxvLxeb Is the user the only Secure Token holder on the Mac? (See https://babodee.wordpress.com/2021/11/08/tracking-secure-token-and-volume-owner-users-in-jamf-pro/co... for details on how to collect that info) If so you can't delete them, and while I haven't tried myself I suspect you can't force a reset of their password.

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sdagley
Honored Contributor III

@user-IUsJxvLxeb Is the user the only Secure Token holder on the Mac? (See https://babodee.wordpress.com/2021/11/08/tracking-secure-token-and-volume-owner-users-in-jamf-pro/co... for details on how to collect that info) If so you can't delete them, and while I haven't tried myself I suspect you can't force a reset of their password.

user-IUsJxvLxeb
New Contributor III

thanks I believe that is my problem.