Losing app license

FJeroen
New Contributor II

Hello,

 

Somehow we are losing app license in our Mobile Device Apps.

Anyone a clue how to get them back?

 

App license in JAMFApple Business Manager

1 ACCEPTED SOLUTION

FJeroen
New Contributor II

WhatsApp Image 2022-05-19 at 3.41.18 PM.jpeg

Its funny , first all license were good. But after i had issues with the app icons in self service. And i added new icons there they lost the license. I got it fixed now, after i renewed the ABM token. But still weird how this could hapen.

View solution in original post

3 REPLIES 3

FJeroen
New Contributor II

Schermafbeelding 2022-05-20 om 08.40.38.png

 Screens in post are not working. But this is what i see in JAMF (Mobile apps)

 

Schermafbeelding 2022-05-20 om 08.42.56.png

 Apple Business Manager is telling me this.

JKingsnorth
Contributor

That's what it looks like when the "Assign Content Purchased in Volume" box is unchecked under Managed Distribution tab of each app.

FJeroen
New Contributor II

WhatsApp Image 2022-05-19 at 3.41.18 PM.jpeg

Its funny , first all license were good. But after i had issues with the app icons in self service. And i added new icons there they lost the license. I got it fixed now, after i renewed the ABM token. But still weird how this could hapen.