Posted on 02-01-2022 09:00 AM
Hi everyone!
We have a couple of computers in our organization that is constantly asking users to enter admin credentials so that "storeassetd" can install new software.
From our research, storeassetd is a Mac App Store related process. We checked to see if there were any software updates pending within the App Store, but no updates are available.
Research also suggests that this might be a VPP issue, but we are not deploying any App Store apps through JAMF.
We checked to see if there were any changes made on these computers through JAMF, but that is not the case.
Does anyone know what's triggering this prompt? If it helps, all the affected computers are MacBook Air (2018) on macOS 10.14.6.
Thank you in advance!
(Attached is a screenshot of the prompt for reference)
Posted on 02-08-2022 04:32 AM
Check your devices for any configuration profiles scoped with the Restrictions payload enabled.
Make sure the following setting is not enabled / ticked: Require admin password to install or update apps