Discovered a problem in our environment that has us stumped.
When a macbook is bound to our Active Directory, and I create a policy to install....say, Firefox - the install fails.
Error reported to the JSS is once the share mounts, the package is not found.
History - users are logging onto the macs as standard users and using their active directory credentials.
Their Home Directory maps fine - in every sense the mac talking to AD seems to be just fine.
I can use Casper Remote to install Firefox just fine, so I know the package works.
I can verify the policy works if I scope to a non-active directory macbook and run as standard user from Self Service.
It is not just Firefox, it is everything scoped to Self Service and only on AD bound macs.
here's what we have checked/done:
Permissions. Yes, all domain users have Read access to the CasperShare.
Rebuilt the DP - and rebuilt permissions.
Upgraded from 8.71 to 9.01
Our DP is the Master and the only one we currently have.
It is setup to do afp.
We tried adding https, then enabled webservices via ServerApp on the server and still no dice - actually, that broke everything, even non-domain bound macbooks...so I undid that change pretty quick.
here's the kicker - once I rebuilt the CasperShare, I was able to make Firefox install once, just once, via a standard user logged in with AD credentials using Self Service. I thought the rebuilding of the DP fixed it, but I only had success once and I have tried all morning to reproduce the success over multiple machines...even re-imaged the one it worked on and now it too refuses to cooperate and they fail.
Log file is as shown:
Executing Policy Install Firefox NEW POLICY...
[STEP 1 of 3]
Mounting 10.99.6.136 to /Volumes/CasperShare...
[STEP 2 of 3]
Error: The package (Firefox.dmg) could not be found.
[STEP 3 of 3]
Running Recon...
Retrieving inventory preferences from https://jss.dps61.org:8443/...
Locating accounts...
Searching path: /Applications
Gathering application usage information...
Locating printers...
Locating software updates...