Mass deploying Dropbox question

tlarkin
Honored Contributor

Does anyone do this? What is your method? If you drop the app in /Applications it will still ask for admin credentials upon running. It payloads some info at first run into /Library I believe.

Thanks,
Tom

7 REPLIES 7

cdenoia
New Contributor

Hey tlarkin,
I was able to resolve the admin credential issue on Dropbox v.1.4.17 by deleting the following two files:

/Applications/Dropbox.app/Contents/Resources/DropboxHelperInstaller.tgz

/Library/DropboxHelperTools/DropboxHelperInstaller

Best,
Chris

robo
New Contributor III
New Contributor III

Alternately, make sure /Library/DropboxHelperTools/ is installed at the same time as the Dropbox.app bundle, and (from what I've seen so far) Dropbox won't need to ask users for admin creds.

rob_potvin
Contributor III
Contributor III

Yeah that worked fine! I just had to deploy it for some teachers!

Cheers

psousa
New Contributor

I got it figured out this afternoon. I was able to create a package by:

1) Starting the Composer snapshot
2) Installing Dropbox
3) Finishing Dropbox setup with my own personal Dropbox account information (and thus installing DropboxHelper)
4) "Unlinking" my Dropbox account.
5) Completing snapshot
6) Deleting the entirety of the "Users" directory so my personal files wouldn't be included in the package.

ianmb
Contributor

I followed this advice and was able to sign in with my Dropbox account.

However when I click 'Open my Sync Folder', I get this:

b13c875967ff4988b1f565153b5cffe2

Is there any way around this? I don't want users to have to enter the credentials for the Administrator account.

Nix4Life
Valued Contributor

Hey @ianmb

You did not mention what type of image you are using, but we deploy a monolithic image to faculty Macbook Pros. I just started seeing this today as we are replacing old hardware. I run rsync on some and migration assistant on others. I started to see this pop on those accounts that had used migration assistant. It seems there is a hidden file (.dropbox) in the user home folder that has this locked. you can view it by long listing with attributes: ls -la /Users/usernamehere, remove the .dropbox file and everything worked as usual.

hth

Larry

ianmb
Contributor

Thanks @LSinNY I have this working now.