MDM Enrollment

golbiga
Contributor III
Contributor III

I started testing out Mobile Device Management and I'm having an issue with enrollment. I'm able to install the Root CA, but when any device tries to install the MDM Profile I receive a message that says, "The Profile is invalid. The MDM payload "Mobile Device Management" contains an invalid topic. Has anyone else seen this when setting up their MDM service?

Thanks
Allen

2 REPLIES 2

Not applicable
GolbigA at mskcc.org writes: I started testing out Mobile Device Management and I'm having an issue with enrollment. I'm able to install the Root CA, but when any device tries to install the MDM Profile I receive a message that says, "The Profile is invalid. The MDM payload "Mobile Device Management" contains an invalid topic. Has anyone else seen this when setting up their MDM service?

Yup, got the exact same message, and I haven't figured out why yet. My test iPad shows as having "Requested MDM Profile" under Mobile Device Enrollment from the email invitation I sent, and I can "View Mobile Device" which shows the basic specs of the device but not anything else since it hasn't been enrolled into my JSS still.

Anyone have any ideas? I'm stumped.

Gene Anderson
Systems Analyst, ACTC, MCP
Pembina Hills Regional Division No.7
Phone: (780) 674-8535 ext 6860
email: ganderson at phrd.ab.ca

No one really listens to anyone else, and if you try it for a while you'll see why. - Mignon McLaughlin

golbiga
Contributor III
Contributor III

I should have updated my post, as this was solved later that day.

On page 8 of the How-to create the Apple Push Notification Cert, you have to follow the instructions exactly as they are told.

Enter a unique bundle identifier. The bundle identifier must begin with com.apple.mgmt and end with a unique string. For example: com.apple.mgmt.com.yourorganization.domain

Once I created the bundle identifier with com.apple.mgmt in the beginning everything just worked.

Allen