Posted on 12-18-2023 09:16 AM
We've been testing Jamf's return to service and Remote Wipe mass action commands on our iPads and we run into some kind of bug where apps that are set to "auto-deploy" are being installed and removed multiple times during enrollment. This takes what should be a process that takes a few minutes to 20 minutes. I'm not sure if We've boinker something up in the scoping or if this is just a by-product of handling this through MDM. I don't notice the same behavior if we do a recovery mode wipe of the device through Finder.
Posted on 12-20-2023 12:25 PM
I've been playing with Return to Service in our environment, and I haven't been seeing that happen with the devices I've been using. Are the apps in question scoped to all devices or specific groups? I can imagine seeing something like this occurring if a smart group were set up in a particular way.
Posted on 12-20-2023 01:06 PM
That would actually track. I inherited this Instance about a year and half ago as a helpdesk guy (with minimal prior experience in System Administration mind you).
The Previous admin made 100's of pre-stage enrollment groups and most of the smart groups we used are scoped to the wording of the Pre-Stage enrollment group.
Moving devices into different prestages is how we define their position/building etc. Not ideal, but i haven't found a good way to overhaul the entire system just yet.