I noticed today that I can no longer send MDM commands to a specific device. These commands are always only on the status "Pending". When I took a closer look, I found out that the MDM profile has already expired a few weeks ago. How can something like this happen? These actually renew themselves 180 days before expiration. Am I wrong? I built a search query for it and saw that this happened to a total of 10 devices. Do any of you have a tip on how I can recapture these devices? I tried a "sudo profiles renew -type enrollment" but this had no success unfortunately. An error 500 came back.
A few things to check:
I have not touched the CA.
MDM Renewal is activated and works without problems on the 250 other computers.
I cannot send the MDM command, it remains permanently in the "Pending" status and does not reach the device.