Certainly @EmilyJohnsons23 ! It's not uncommon to encounter challenges with user authentication while configuring Jamf Pro for an organization. To better assist you, it would be helpful to have more details about the specific nature of the issue you're facing. Check the configuration settings for user authentication in Jamf Pro to ensure they align with your organization's requirements. Review any error messages or logs that might provide insights into the root cause of the problem.
jamf man
