No account details found on My Assets page after changing the company email id

[SheikSena]

Yesterday I have changed my company email id from X to Y after that I’m not able to see the account details, activation code, or support cases that I have created. So again reverted back to the original email id X then also I’m not able to check or see the account details. Since it is very important. Can you please help me with this issue?

[nathan-co]

I would reach out to your customer success representative at Jamf. They should be able to re-associate your assets with that account!

[SheikSena]

After reaching support the issue resolved. Thanks