No account details found on My Assets page after changing the company email id

SheikSena
New Contributor

Yesterday I have changed my company email id from X to Y after that I’m not able to see the account details, activation code, or support cases that I have created. So again reverted back to the original email id X then also I’m not able to check or see the account details. Since it is very important. Can you please help me with this issue?

aac7120c634845498c2a388366ab7371

2 REPLIES 2

nathan-co
New Contributor

I would reach out to your customer success representative at Jamf. They should be able to re-associate your assets with that account!

SheikSena
New Contributor

After reaching support the issue resolved. Thanks