I've been setting up Patch Management and everything seems to be going well, except, that any patch management
policy I set up (for example - Firefox) which uses an extension attribute doesn't seem to work.
I select the software title, setup Software Title Settings, accept the Extension attribute, but the
patch report never populates.
Am I missing something?
@Plumbly The EA Patch Management installed won't collect the info needed for the patch management report until a Mac runs a recon to submit inventory. How often do you have that set to happen in your environment? Clearing the log of the Policy that does your periodic recon will speed up the initial inventory.
I have three recon policies:
In your case, I would create a smart group for all devices with the old version you're trying to patch and add that to the daily recon's scope.
You can go further and create an ongoing recon scoped for devices you want information about even sooner than that, but don't let it run repeatedly with a lot of recon collected as a long-running policy (even a recon one) will block other policies from running until it's completed and a full recon can take several minutes to complete.