please help me have a 'different set of eyes'

ezemke
New Contributor III

Sorry for the duplicate post
I am semi new to jamf admin-ing, and have had reasonable luck so far, but last night the weirdist thing happened.
Within about a 20 minute time frame my macs stopped talking to the Casper server and pulling managed preferences. (no desktop, no auto launch app upon login)...
The weird thing is after running various re-enroll activities ( recon.app, terminal 'sudo jamf enroll', re-enroll via the signed package things have been happier. No (known) server issues, network congestion= some but nothing new.
I have now spent a good portion of the day re-enrolling, but wondering why, and more importantly how do I avoid later.

When checking connection to Jss via kbase= https://jamfnation.jamfsoftware.com/article.html?id=123, Jss is known and talking.
When checking troubleshooting managed prefs via kbase= https://jamfnation.jamfsoftware.com/article.html?id=144, they are showing as running.

I know that there has to be a log(s) that I am missing but at this point need to hear from someone with a little outside perspective

v8.6.4 BTW
Thanks
Eric

1 REPLY 1

MarkMelaccio
Contributor II
Contributor II

Is your DNS is all good? Thats a possible culprit