Policy error when AD binding

[dmw3]

Hi all,
I am getting an error when trying to use a policy to bind computers to our AD.

Event log from the policy:

/usr/sbin/jamf is version 8.63 Executing Policy Health Domain AD Binding... Binding fhsalm0652 to Domain... The username (Domaindomain-admin) and password provided for the domain (Domain) was not valid. (Attempt 1) The username (Domaindomain-admin) and password provided for the domain (Domain) was not valid. (Attempt 2) The username (Domaindomain-admin) and password provided for the domain (Domain) was not valid. (Attempt 3) The username (Domaindomain-admin) and password provided for the domain (Domain) was not valid. (Attempt 4) The username (Domaindomain-admin) and password provided for the domain (Domain) was not valid. (Attempt 5) Error: Giving up on Active Directory binding after 5 attempts. Running Recon...

If I try and bind a computer manually using the same AD Admin account no error occurs, any ideas on a way forward.

[pickerin]

If your Domain is actually called "Domain" and the account you're using is actually called "domain-admin", then I would verify the password you have on the Bind account within Casper.

It's definitely telling you the Admin account being used to Bind isn't correct.

[dmw3]

pickerin, no I just put those values in as a reference. With the actual values in it does not work for the policy but doing the same job manually does work with the same values.

[hkim]

Is it consistent or just from time to time? If it's consistent you may want to re-create the Directory Binding object in Casper Admin.

Is this a computer that has already been bound to AD? If so you need to unbind (even force an unbind) before rebinding.

[dmw3]

After unbinding a computer from the AD and using a different AD admin account we are now seeing the error below:

An error occurred binding to Active Directory: dsconfigad: The plugin encountered an error processing request. (10001).

[Ethan_Mondy]

dmw3, I am now getting the 10001 error. What did you end up doing to resolve this?