Pre-Stage Enrollment Package not deploying

Ryanmorales88
New Contributor II

Hi everyone,

I realized recently that during our pre-stage the Office 365 package was not installing during pre-stage. I mainly noticed this while trying to setup dock master as the only thing showing up as "?"'s was the Office apps since they had not installed before signing into the Macbook. Unfortunately, it does not fix after they finally install. Can someone explain to me if these Office packages need to be signed or if I am doing something incorrectly? I am simply grabbing the package from Microsoft and uploading to JAMF then assigning in the Pre-Stage enrollment packages. We have a total of 5 packages we install as part of the Enrollment Packages. Any help would be greatly appreciated, thank you!

1 REPLY 1

TheAngryYeti
Contributor II
Contributor II

Yeah…don’t do this.  Your best option for a new user onboard is to leverage something like “setup your Mac” or DEPNotify or similar, where it calls the policies in a set order and informs the user what’s happening. Cramming packages into a prestage does nothing but slow things down. Remember the package has to fully download and then go through the install process which takes some time. Your prestage should be relatively empty aside from something like Jamf connect or a vpn where it needs to be on the machine at login as it replaces the login window.  As far as dock changes and such, it should be the very last policy run when onboarding as to be sure the software is present.  Send me a message if you need assistance with any of this.