06-01-2023 09:41 AM - edited 06-01-2023 09:47 AM
Hello,
We are trying to enroll an iPhone 7 Plus on Software 9,2 that was factory reset. It goes through the ABM Pre-Enrollment, then hangs at
Configuring iPhone
Waiting final configuratyion from <company name>
In JAMF the device shows as
"Enrollment Method: PreStage enrollment: Initial Enrollment"
Where should I start looking to solve this issue?
Thank you.
06-01-2023 02:44 PM - edited 06-01-2023 02:45 PM
After renewing the Apple Push Notification Certificates, the phone now says "Installing configuration from <Company>. The profile could not be found."
The device is no longer showing in JAMF at all.