Printer payload authenticates to Follow-You print using "Casper_Read"

rtg
New Contributor

Hi everyone,

We have a follow-you printing setup at my business using the Papercut client. The printer payload I created which can be installed via self-service works perfectly except for how it authenticates to the printer. For some reason it sends credentials for "Casper_Read" rather than prompting the user to input their own details. Any ideas here?

Kind regards,

James.

1 REPLY 1

davidhiggs
Contributor III

if you can't use kerberos for any reason, add this to your script or in the policy to execute after deployment in the Files and Process section:

/usr/sbin/lpadmin -p <printer_queue_name> -o auth-info-required=username,password

I haven't had any experience using a config profile method, so not sure where it's pulling that username from.