Problem installing HP Printer

[#1]

Hello,

I wondered if anyone had same issue with trying to push a new printer via
Casper Remote:

I have installed a new HP4515x on my network.
I have added it on my admin computer then added it in Carper Admin.
Then I pushed it to a workstation for test using Casper Remote.
It get installed correctly on the remote computer BUT always gives an
error when trying to print from that computer saying: The process
'hpPostProcessing' stopped unexpectedly with status2.

I have tried to install it manually on that same computer and it worked
fine...

Any ideas why this?

IŒm on JSS 7.01.

Thanks
Stephane

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Stephane Brau
Regional Technology Manager

Landor Associates
44 rue des petites écuries
75010 Paris
France
Phone +33 (0) 1 53 34 31 98
Fax. +33 (0)1 53 34 31 11
http://www.landor.com
stephane.brau at landor.com


[Bukira]

Have you installed the Drivers?

Adding the printer does not install the drivers

Criss

Criss Myers
Senior Customer Support Analyst (Mac Services)
Apple Certified Technical Coordinator v10.5
LIS Business Support Team
Library 301
University of Central Lancashire
Preston PR1 2HE
Ex 5054
01772 895054


[ernstcs]

Correct. You still need to have the necessary driver files on the computer as well, whether that's the Apple supplied ones, which you can just drop into your JSS as you've downloaded them, or making a traditional pack. I just ran into some Epson 4880 printers that needed a supliemtal pack of configuration files that were created when you added them to the mac.

Craig Ernst
UW-Eau Claire
(715) 836-3639

Sent from my iPhone