Problems Self Service and App Icons

dresslerf
New Contributor II

Hi,
I'm using JSS 9.72 on a WINServer 2012 R2. I'd like to prevent users installing apps from the app store.
I set a config restriction profile:
- Allow installing apps - deselected
- Allow removing apps - selected
- Allow In-App-Purchases - deselected
- Require iTUNes Password - deselected
Media Content is completely non-restricted - just the two checkboxes at the end are selected.

If I add a new App with App Function in JSS (e.g. Excel, Action Movie FX, Art of Glow and some more) i try to set the following settings:
- Site: None - there are several sites existing
- Category: I'defined a lot of them :)
- Version: like iTUnes
- Free: of course
- Distribution Method: Make available in Self Service
- Remove app when MDM profile is deselected: yes
- Prevent backup: no
- App URL: like iTunes
- Scope e.g.: a defined iPAD
- Self Service like suggested
- App Conf: nothing

It is strange that there is no Icon (e.g. excel-App) shown. Not at all, as well after storing my settings.

The other thing is, that there is an predefined App-Logo shown in self service afterwards.
If you click on the logo, an install button is shown.
Starting installation, starts an endless loop of circling around.

Can anybody help me.
Frank

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