Posted on 11-30-2022 04:53 AM
Posted on 11-30-2022 07:15 AM
How are you scoping these? It sounds like whatever method you're using the device and or user is temporarily not meeting the criteria in a smart group or ldap limitation then meeting it again at another time.
Posted on 11-30-2022 08:22 AM
Thanks for getting back to me,
Using Microsoft Outlook and Teams, there are scoped to x2 Smart groups called "all Managed iphones" and "all Managed iPads" where the Smart group Criteria searches for the Model and a value of iPad or iPhone respectively.
I have just noticed with the Microsoft Teams app when trying to change the scoping it shows as not being scoped to anywhere, but when on the full app list it shows the correct scoping so I cannot remove or re-add the scope. I will delete this app and re-create it to see if that improves anything.
Otherwise, Outlook is scoped correctly and I can edit it as I would be able to expect.
We do not use any User based scoping currently but LDAP is configured, any deployments we are trying to keep simple.