Quick add install fails

[Bongardino]

Hello -

Short story: Endpoint 10.12.2
JSS 9.93

Install log :

Jan  6 13:57:54 MBP13 installd[326]: PackageKit: ----- Begin install -----
Jan  6 13:57:54 MBP13 installd[326]: PackageKit: Session UUID file exists - will not overwrite /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/FF15EA5B-2DC8-45A9-9589-1CEC8407B759.activeSandbox
Jan  6 13:58:04 MBP13 installd[326]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “QuickAdd.pkg”." UserInfo={NSFilePath=postinstall, NSURL=file://localhost/Users/badmin/Desktop/QuickAdd.pkg, PKInstallPackageIdentifier=com.jamfsoftware.osxenrollment, NSLocalizedDescription=An error occurred while running scripts from the package “QuickAdd.pkg”.} {
        NSFilePath = postinstall;
        NSLocalizedDescription = "An error occurred while running scripts from the package U201cQuickAdd.pkgU201d.";
        NSURL = "file://localhost/Users/badmin/Desktop/QuickAdd.pkg";
        PKInstallPackageIdentifier = "com.jamfsoftware.osxenrollment";
    }
Jan  6 13:58:05 MBP13 Installer[730]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
Jan  6 13:58:05 MBP13 Installer[730]: Displaying 'Install Failed' UI.
Jan  6 13:58:05 MBP13 Installer[730]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.

No logs in the JSS

Longer story : User initially enrolled without an issue. Had to reimage his computer. Re-enrolled, again without issue.
Removed framework via jamf removeFramework , rebooted, and have gotten this error on every subsequent re-enroll attempt.

Was something left behind that I'm not catching?

Thanks!

[RobertBasil]

The main culprit for me on Quick Add install fails is when more than one user is logged into the machine.

[Bongardino]

No dice! this was immediately post reboot, only one user

[barnesaw]

JSS 9.93

Part of me suspects this may be your issue

[Bongardino]

I was wondering if that + sierra was an issue, BUT it worked twice before without issue

[andrew_nicholas]

Is this a fresh quickadd.pkg from the enrollment portal each time you attempt, or the same one downloaded the first time?

[Bongardino · Accepted solution]

Fixed via

sudo jamf flushCaches

and then

sudo enroll -prompt

[chris_miller]

sudo enroll -prompt didn't work for me. Had to run sudo jamf enroll -prompt. Also, this seems to be happening to every machine I ordered in the last two weeks. Is there something new with Sierra?

And thanks for posting the fix!

[chris_miller]

I think my situation is a scep issue.

Last login: Fri Jan 27 15:08:55 on console
Erics-MacBook-Pro:~ is$ sudo jamf mdm
Password:
Getting management framework from the JSS...
Enabling MDM...
Error installing the computer level mdm profile: profiles install for file:'/Library/Application Support/JAMF/tmp/mdm.mobileconfig' and user:'root' returned -915 (Unable to contact the SCEP server at “https://myserver:8443/CA/SCEP”.)
Downloading required CA Certificate(s)...
Problem installing MDM profile.
Problem detecting MDM profile after installation.

I edited the server address for this post.

[evaldes]

edit.. noticed that the syntax was shared...