Hello party people.
So, we had a bit of a shakeup a few months ago, and people got let go. A couple of people took the chance to take their computers and "forget" to bring them back.
There's one machine, a M1 MBPro, running 13.2.0, that its owner seems to have absconded with. After verifying that they was no longer employed, I sent the Lock Computer command with the Remote Lock Passcode set and a friendly message suggesting they call us.
Thing is, it's still saying Pending and the machine has checked into Jamf twice a day since. I canceled the initial try and redid it this morning, and the Last Push coincides with the date this computer last checked in...
So, the machine is checking in, and I don't think that the Lock Device is firing. I've done some searching, and there was an issue with M1s and earlier OS versions, but that isn't it, I don't think. Any ideas?