Rebooting to a blinking ? icon

jimfrye
New Contributor

After imaging some new all-white MacBooks, at restart they are booting up to
a blinking ?/folder icon?

What might be causing this to happen?

Thanks!

Jim Frye
District Technology Coordinator
Upper Sandusky E.V. Schools
Upper Sandusky, OH 43351
419-989-9895
**Note new email address ending w/ @usevs.org

3 REPLIES 3

tlarkin
Honored Contributor

that is a sign that it cannot find bootable material, typically a bad hard drive. You can try to do a low level format from an OS X disk to see if the drive is still good (but not readable by EFI) and if it fails the drive may be bad.



Thomas Larkin
TIS Department
KCKPS USD500
tlarki at kckps.org
blackberry: 913-449-7589
office: 913-627-0351

Not applicable

Jim,
What OS version did the the new MacBooks ship with and what OS version are
you imaging with? Do you already have MacBooks of this type in production?
Could be hardware failure as mentioned but considering that there is the
same effect with multiple machines and the same process applied and assuming
they booted and worked out the box I think it might be image.
--

James Alcasíd, ACSA | VeriSolv Technologies
Department of Veterans Affairs | Enterprise Infrastructure Engineering
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Not applicable

Sometimes, it is as simple as forgetting to check the "Boot to VOlume" in the imaging process, or that the final run script did not run. I would just format the HD and then rerun your image process.

Karl H. Hehr
Technology/Curriculum Director
South Hamilton CSD
www.s-hamilton.k12.ia.us
515.827.5418 (W)
515.209.9767 (C)
515.827.5368 (F)

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