Remote Management Login Issues

mbalcom23
New Contributor II

Our org has successfully enrolled 5x devices through Jamf Pro. It's been some time since our last enrollment (months) to where there's been no tweaks to the Jamf system (policies, config policies, settings) of any kind.

Today, though our new ABM devices that are showing in Jamf, they will not allow for authentication through Remote Management. The pushed local admin account works great but does me no good if our end users can't login using their Intune creds. Plus our lock screen notification indicates to return laptop if found to xyz.

Again, we have existing devices enrolled through Jamf, just not sure what the hang-up is. I did a wipe of one of the working devices and now that one will not allow for login using the same creds as before.

Looking for some insight on things to look for as we're stuck with machines we can't rollout.

Potential auth issue?

1 REPLY 1

mbalcom23
New Contributor II

Figured out the issue being that of the Activation Code... sigh