Remote management screen prompting "Username and Password"

[yharooni]

I have an issue of a new batch of devices that were ordered through our company's vendor like normal. The macs are prompted for "remote management" screen and then "username and password" with a tuxedo logo on the left of it. Usually it is supposed to prompt for Email on the Microsoft sign in page, but these arent. Any idea why? 

[Tribruin]

Is the company name on the Remote Management screen correct? If you are seeing a different experience, it is possible the vendor enrolled the computers in the wrong Apple Business Manager. 

Otherwise, double check that the computers are in the Prestage enrollment. 

[yharooni]

Yes it is the correct MDM on the mac and shows the correct company name in remote management.