Posted on 04-21-2016 01:20 PM
We finally started testing the waters of VPP managed Mac App Store apps. I deployed Slack to a test OS X client not signed into the Mac App Store and it installed immediately without issue. I then removed the computer from the scope and expected the app to be removed. It was not.
Is this because Slack is a free app or is something else possibly going on?
Posted on 04-21-2016 03:02 PM
To my knowledge this is how VPP works. If you revoke a VPP app for a user, it doesn't get removed from the device. But the user won't be able to run updates for that app anymore because he or she doesn't "own" the app no longer.
Posted on 04-21-2016 04:40 PM
I think that if you drop the device from management, the app will get pulled ( at least I think for iOS devices)
Posted on 04-21-2016 11:30 PM
@powellbc is correct, the app should be pulled from the OS X computer if the computer is removed from the scope. Why it doesn't, I have no idea. Maybe would be good to contact JAMF, see what they say.
Posted on 04-22-2016 06:43 AM
The JSS reports that the license is no longer in use when I look in the Global Management → VPP Accounts → Account Name → Content. Until a Slack update comes out I won't know if that is restricted as described above.
Posted on 05-16-2016 12:20 PM
Can confirm that I am experiencing the same issue. Literally the same situation. Testing VPP for the first time with slack. Can install when computer is in scope and VPP shows a single license is in use. Remove the computer from scope and VPP states zero licenses in use but app remains on the computer. Curious Because I am new to VPP and managed licenses, I am not sure if this is expected behavior or not.
Posted on 05-16-2016 03:28 PM
@powellbc Typically Apple give you a 30-day grace period after an app license has been revoked.
Step 4. Revoke and reassign apps to different users. When apps you’ve assigned are no longer needed by a user, you can revoke and reassign them to different users. The user gets a 30-day grace period to continue to use the app, save data, or buy a personal copy. If the app was deployed as a managed app with MDM for iOS, the administrator has the additional option of removing the app and all data immediately. In this case, it’s a best practice to give users some notice or a grace-period before removing apps from their device.
Taken from here
Posted on 09-07-2017 05:17 PM
We have a blog post about the issue...