The best way to do this in my opinion would be to add a section to Self Service with apps they can request (apps you would be willing to package). The app's would look like any other in Self Service, but instead of "install" the button below the icon would say "request." You can then essentially create packages that do nothing when "requested." To let your customers know they are being heard though, you can have the package email them/show a notification. The notification/email can say, "Thank you for requesting XYZ. We appreciate your input. Please contact us with any questions." You could possibly use something like this for the email option andrina_mail-user.py Then using a policy, deploy the packages to all users, and make the install progress of those packages visible in your JSS's dashboard. Whichever package has the most requests by whatever time your technology team specifies, will start being packaged. Hope this helps
