Required managed update notification disappears

[jleomcdo]

We have started using the MDM commands to "DOWNLOAD_AND_INSTALL" Apple Updates with a postpone option.  The end user will get the notification like this

The problem that we are seeing, is that if they click anywhere on the message, other than "options" button (not in this pic) the message just goes away.  Then you have to wait 24 hours (give or take) before it shows up again.

I'm not sure if this is something that i have configured incorrectly or just a "bug" from macOS.

Has anyone else seen this?  We are on macOS 13.x and Jamf 10.40.1

[jamf-42]

this is how it 'works' .. and how its designed by Apple. install.log will give you some info on this.. but even this is not very reliable.. (updating your jamf instance may help.. as Apple update via MDM has changed a quite a bit.. but its still.. beta  flakey) 

Jamf 10.48 has a whole new 'software update' tab, but again, this is beta... 

I used this EA, but even this is less than accurate.. 

It will all be sorted in macOS14.. maybe.. hopefully..possibly 😎

#!/bin/sh
result=`grep -i predicted /var/log/install.log | tail -3 | awk '{print $7, $9, $10, $11, $13}'`
echo "<result>$result</result>"

[jleomcdo]

Quick update on this post.  I found out why the message/bubble would just "disappear" when you click on it.  It was because we had a Configuration Profile in place that restricted access to the Updates "pane" in System Preferences.  Once we removed that Profile, you can click on the message/bubble and it will open System Preferences windows to the Updates pane.