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Question

reset an extension attribute value


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is there an easy/clear way to reset an extension attribute value once it's been set?

the value in question was set at some point via a recon drop down menu, it seems. the value may have been correct at some point but isn't now.

short of digging through the db and matching up report_id to the machine record, then changing the value accordingly (i'm no mysql dba, but the db makes my eyes bleed), is there an easier way of editing the value?

the only other way i can see handling this is to run recon manually again on the machine to set things straight. in this case, that's not a bad idea, since the local management account also is either gone or no longer works, but that's another story…

thanks in advance for leads.

3 replies

Forum|alt.badge.img+12
  • Contributor
  • 529 replies
  • April 3, 2012

Easiest may, recon the machine. If you can no longer manage the machine, then I'd suggest that is the issue you should be addressing.

The whole point of the EA is to provide a continually updating value each time the machine automatically or manually checks in. This will happen naturally if you fix the lack of management.


Forum|alt.badge.img+13
  • Author
  • Contributor
  • 427 replies
  • April 3, 2012

agreed. the problem is that this extension attribute is only set via a manual recon from a value populated by a drop-down menu. there's apparently no way to unset that value aside from another manual recon or editing the db.


Forum|alt.badge.img+24
  • Valued Contributor
  • 1892 replies
  • April 3, 2012

What about removing it as an Extension Attribute and re-adding it? I'm assuming you're untangling something I wove. Hit me off list if you want a hand.


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