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Question

Scoping a Self Service policy to Specific Computers ∩ LDAP users...?

  • February 10, 2016
  • 1 reply
  • 3 views
bradtchapman
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Is it possible to scope a Self Service policy to some computers AND limit it to certain LDAP users? Or does it have to be All Computers, limited to LDAP users?

I had built a Self Service policy with a software package that would say "Gathering Information..." and then the progress bar would run to the end after just a few seconds. The scope was a lab of computers, but limited to a group of users.

When I changed the scope back to All Computers and kept the user limitation, the policy worked and the software was installed.

    1 reply

    mm2270
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    • mm2270
    • Legendary Contributor
    • February 11, 2016

    Hmm. That sounds like a bug to me, because I don't see a reason why the initial setup wouldn't have worked. My understanding of Scope + Limitations was that Scope could be any group of managed systems, all of them or a subset, and the Limitations would simply "limit" the devices it would run on by the LDAP users or whatever limiting factors were selected. I can't see why it would need to be scoped to All Computers for that to work.

    I may give this a try at some point to see if I can reproduce what you saw. I'll post back with results once I do.

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