Self Service and Mojave


It appears that Self Service and Mojave don't like each other at present.
It's slow to load and then you cant click on anything.


New Contributor II

Yeah its not playing nice with Jamf Remote either but i guess it is in beta so can't expect much to work at this stage

New Contributor III

Same issue for me.
It's a MacOS's beta version. We'll wait for a new version of Jamf Pro.
We can hope this update get out soon. :-)

Esteemed Contributor III

Wait. Wat. Jamf Pro doesn't support Mojave yet!? #ducking



How much it is to be on the cutting edge...

Contributor III

I certainly had no expectations of any pieces of Jamf Pro working with Mojave yet, however, I did spin up a test box to kick the tires and ran into this issue myself. I found a way to get around this issue on a Jamf Pro 10.4.0 instance that could work for you:
Launch Self Service on the Mac running Mojave, click View > Enter Full Screen in the menubar, then click View > Exit Full Screen, and then everything is clickable. YMMV.
With that said, even just getting a Mojave client connected to any existing release of Jamf Pro is gonna be 100% unsupported for the time being, so it would not be a good idea to try anything in your production environment. Also, make sure to tread lightly when talking about anything that Apple has not made public knowledge regarding their beta releases - gotta abide by those NDAs.

New Contributor III

Worked for me, thanks Jason!

Running 10.14 Beta with Jamf Pro 10.5.

Valued Contributor III
Valued Contributor III

My guess is the new dark mode/light mode support needs to be built into the SS app. Until then I'd consider it unsupported.

New Contributor

Is the current PKG that run s on with Sierra ready to go with Mojave?

New Contributor III

I can confirm Jason's trick works. Thanks Jason.


Running Jamf Pro 10.6 and 10.14 (18A347e) - Still have to do the Full Screen -> Not Full Screen for Self Service to work.

Policy upgrade from High Sierra went smoothly though - thankfully.

New Contributor

You can also open up self service through a browser and it should work normally without needing to go full screen

Open a browser and paste "selfservice://" in the URL bar

Currently using Jamf Pro 10.5 and 10.14 Beta (18A365a) but it has been working for me on older versions as well.

New Contributor II

Just wanted to start by saying Thank you Jason your trick worked
As for as policies Im triggering them 1 by 1 and it seems they are working.
But when i try to install .PKG files I don't believe they run.
Any thoughts

Contributor II

Perfection!!! I agree with emily, it's the Dark mode that is getting in the way.

As for ronhun1, not seeing the PKG issue as mentioned, at least not yet.

New Contributor

Jamf Pro 10.7 is out... and has resolved the 'Mojave/Self Service" issue.