Self Service automatically downloads

Luket
New Contributor

I'm having an issue where i keep getting the web clip version of self service install on iPads even though i have these settings

3ce5a9534b654f3abe1b40c55aeebe68

We are wanting to manually push the Self Service app out through Mobile Devices > Apps so that we don't have any prompts for our users

3 REPLIES 3

jchurch
Contributor II

you have it set to "Neither"

the option is to auto install the app or the webclip

neither means you have to install it manually

Luket
New Contributor

Exactly but the iPads are still getting a web clip version of self service installed.

cdenesha
Valued Contributor II

Are you sure you don't have a configuration for it? Customizing the Self Service Web Clip Icon