Self Service automatically downloads

[Luket]

I'm having an issue where i keep getting the web clip version of self service install on iPads even though i have these settings

We are wanting to manually push the Self Service app out through Mobile Devices > Apps so that we don't have any prompts for our users

[jchurch]

you have it set to "Neither"

the option is to auto install the app or the webclip

neither means you have to install it manually

[Luket]

Exactly but the iPads are still getting a web clip version of self service installed.

[cdenesha]

Are you sure you don't have a configuration for it? Customizing the Self Service Web Clip Icon