Posted on 12-17-2019 12:22 PM
Anyone else experiencing weird behavior related to Self Service on their macOS devices?
-iOS SS is functional
-LDAP tests are successful
-Ahead of the holiday, I don't want to experience any downtime
Anyone else seeing the symptoms?
Solved! Go to Solution.
Posted on 01-02-2020 09:49 AM
Hi there @txhaflaire , Jamf Pro Cloud instance The error was happening to some clients. After restarting our JIMs the SS error was resolved
Posted on 12-17-2019 12:29 PM
Hi, @JOlivares
- Is your JSS hosted on-premise or Jamf Pro Cloud?
- If you press Reconnect are you able to connect to Self Service?
- Is it just happening on one client or multiple? dns issues for instance?
Posted on 01-02-2020 09:49 AM
Hi there @txhaflaire , Jamf Pro Cloud instance The error was happening to some clients. After restarting our JIMs the SS error was resolved