Self Service & HTML

[#1]

Hey Folks,

Although we've had simple HTML calls (<b>, <br>, <p>, <h3>, etc.) in
versions 6.x and 7.x of Casper's Self Service app, that supports seems to
have dropped in v8.21, is that correct? As of today, none of those calls are
working and I can't imbed a link either. On the other hand, pop a "plug-in"
into the left sidebar and shucks-n-be-garny! The self serve app is also a
web browser, able to handle and view HTML from most any website.

What am I missing here?

Annnnnnnnnd: discuss.

David Koff
Mac SysAdmin
The J. Paul Getty Trust
Lost Angeles, CA

[HaraldMonihart]

Hi David,
Yes that is a bug in Casper 8.21. Jamf is trying to fix it in a future
update.
- Harald

On Monday, August 22, 2011, David Koff <maconsultantsla at gmail.com> wrote: Hey Folks, Although we've had simple HTML calls (<b>, <br>, <p>, <h3>, etc.) in

versions 6.x and 7.x of Casper's Self Service app, that supports seems to
have dropped in v8.21, is that correct? As of today, none of those calls are
working and I can't imbed a link either. On the other hand, pop a "plug-in"
into the left sidebar and shucks-n-be-garny! The self serve app is also a
web browser, able to handle and view HTML from most any website.

[talkingmoose]

Hi David,
On 8/22/11 2:59 PM, "Harald Monihart" <harald at monihart.at<mailto:harald at monihart.at>> wrote:
Yes that is a bug in Casper 8.21. Jamf is trying to fix it in a future update.

Casper 8.22 appears to be on its way out the door from the JAMF folks. Maybe this will resolve that bug.

--

William Smith
Technical Analyst
Saint Paul, MN
(651) 632-1492

[#4]

Can anyone who has updated to 8.22 confirm that HTML tags in descriptions are again recognized?

-Robin

[stevewood]

Mine are not recognized and I did the upgrade this morning.
On Mon, Aug 22, 2011 at 4:33 PM, Miller, Robin <robincello at gmail.com> wrote:

Steve Wood
Director of IT
swood at integer.com

The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201
T 214.758.6813 | F 214.758.6901 | C 940.312.2475

[#6]

Hmm… And you're definitely using the 8.22 Self Service app as well?

-Robin

[stevewood]

Yep. See attached screenshot.
On Tue, Aug 23, 2011 at 10:56 AM, Miller, Robin <robincello at gmail.com>wrote:

Steve Wood
Director of IT
swood at integer.com

The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201
T 214.758.6813 | F 214.758.6901 | C 940.312.2475


[#8]

That's disappointing… Then again, HTML in the description was never something that JAMF actually said was a feature, I guess.

-Robin

[#9]

What I don't get is that the application CLEARLY handles HTML just
fine as evidenced by using any webpage as a plug-in. I can surf
Apple's website to my heart's content in the new self service, but...
it won't pass my own HTML from the JSS to it's own application?

Meh.

[#10]

I just checked with JAMF.

HTML support wasn't really intended to be there in the first place, and was deliberately removed with 8.2. It probably won't be coming back, due to security concerns.

-Robin