Self Service opening upon DEP enrollment

jtrant
Contributor III

Hello,

I'm finalizing our new thin imaging process and have found some strange behaviour with DEP enrollments. The machine will prompt to become supervised and proceed to the account creation window. At that time (while the Jamf binary is downloading components) Self Service will open and interrupt the setup process.

There are no policies in place that would do this, so I'm not sure why it would be opening. Has anyone seen this, and if so, is there a way to suppress this? I was thinking a restricted software record for Self Service.app targeted to the _mbsetupuser only?

Thanks a lot,
Justin.

2 REPLIES 2

jmariani
Contributor

Check under Settings->Global Management->User-Initiated Enrollment->Platforms and make sure the button "Launch Self Service when done" is un-checked.

jtrant
Contributor III

Thank you, I missed the obvious.