Self Service : Some bits 'missing'

[kerouak]

so, logged into self service and some entries were not showing.

Policies etc all ok, I am an admin so should see all.

Any ideas?

[kerouak]

I've found that it's down to the 'Site' , which is poulated via our LDAP service.

Even though the computers are in the site list, they do not show when a specific site is set in the policy.

When I select no site, I can see the App.

Anyone had similar issues??

[maccentric]

Make sure that you have a category selected for your self service polices or they don't show up.

[emily]

It entirely depends if you're using computer groups or LDAP groups, and if you have a login set or not. If you don't match the criteria that is scoped to the SS policy, you won't see that policy, even if you're an admin.