SelfService not working on some clients

carlo_anselmi
Contributor III

Hello,
Is there a way (logs, etc) to understand/troubleshoot why SelfService does
not work with only some client?

If I login to SS using the same user and run any of the available policies
that works with other clients, almost nothing happens.

I can only briefly see "loading data from server" and the progress bar
immediately reaches the end (without running any policy) then everything
stops.
Many thanks for your help
Ciao
Carlo

2 REPLIES 2

dderusha
Contributor

Check the policy and make sure you attached a package, script or printer
etc.

Dan De Rusha

carlo_anselmi
Contributor III

Thank you, Just found out it was clients fault.
Re-added them on the JSS and issue solved-

Cheers
Carlo