Sending email report from within app not working

jonros
New Contributor III

Need to send a log file from inside an app. There's a button for it but when clicking it it says:

"Can't send log file. This device isn't configured for sending email."

The problem is that there is email account registered on it and it works.
I've been trying to look through the configuration profiles with no luck.

Any idΓ©as?

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