stuck on "Upgrading Self Service.app..."

[MCfreiz]

i have a client thats not checking in so i ran a jamf policy from terminal and its stuck on "Upgrading Self Service.app..."

any way around this?

[Shyamsundar]

1) Drag Self Service app to the trash.

2) In the users login keychain delete com.jamfsoftware.SelfService.privatekey and com.jamfsoftware.SelfService.publickey

3) In Terminal run sudo jamf policy

[mattjerome]

you can also re-enroll the machine, that should do it.