Posted on 04-25-2019 08:17 AM
Hi!
In our internal network (Private DNS and Proxy) I could type "sudo jamf policy" and it works fine, but jamf agent doesn't work:
sudo jamf policy
Checking for policies triggered by "recurring check-in" for user "xxxxx"...
Submitting log to https://jamfplay.xxxxxxxxx.com:8443/
Executing Policy 00 - Recon
Submitting log to https://jamfplay.xxxxxxxxx.com:8443/
Executing Policy PoC GL - Force Update 5 minutes Ethernet
Running command jamf recon...
But when I wait to the Recurring Check-in (in our case every 5 minutes) everytime fails:
tail -f /var/log/jamf.log jamf[7463]: Checking for policies triggered by "recurring check-in" for user "xxxxx"... jamf[7463]: Could not connect to the JSS. Looking for cached policies...
It's happen in all the computer under this network, when they move to internet, the problem disappears , and "recurring check-in" works automatic.
any idea? Many thanks