The app “com.apple.Pages” is not managed

[Slicer]

In my student restrictions Configuration profile, I have the "Some Apps Not Allowed" configured to not allow installation of the Pages app....all of a sudden I am getting failures on the Remove command that say this:

The app “com.apple.Pages” is not managed

How do I fix this issue?

[mainelysteve]

iPads I assume? Are they new, out of the box devices?

[Slicer]

Sorry. Yes, iPads. No, not new. And this 'failure' just started showing up within the last week or two. This particular screenshot is from a device that was enrolled on 2/28/2019

[Slicer]

Also, if it helps, I am including
how I have the "Some Apps Not Allowed" set up in the Student Restrictions Configuration Profile

[cbrewer]

An App won't uninstall if its unmanaged - which is what you have when an iPad comes with pages, keynote, numbers, etc out of the box. Jamf can do a managed take-over of those apps but it won't both do a managed take-over and remove the app as far as I know. This would probably need to be a Jamf feature request.

[mainelysteve]

@jdhainley Have you added these apps to your jss or are you just removing them using the bundle id?

[Slicer]

@mainelysteve I am just using the bundle id to remove

[mainelysteve]

@jdhainley Well then it's fairly trivial what you need to do. Get the app added to your catalog via VPP, ensure it's getting into a managed state then attempt the removal. I can't imagine the jss would be able to remove an app that it's only aware of by inventory records.

That's at least my observation on the matter.