Unable to change time zone with Jamf Cloud

Odyssey
New Contributor

Hello 

We have a group of iPads which need to have their time zone moved forward one hour.

I'm using Jamf Pro Cloud version 11.11.1-t1731016358 and I have administrator rights.

I've checked the configuration profile for this group of iPads and can't find the correct setting to specify the correct time zone.

There is only the setting Restrictions - Functionality - Automatic Date and Time setting, which doesn't allow me to set a specific time zone.

Can you please tell me how to change the time zone setting in Jamf Pro Cloud interface?

Thank you.

2 REPLIES 2

talkingmoose
Moderator
Moderator

You can set the time zone one device at a time by visiting its device record, clicking the Management tab at the top and then Set Time Zone.

Or you can set the time zone of a group of devices using an advanced mobile device search or smart device group, clicking Action > Send Remote Commands > Set Time Zone.

Odyssey2024
Visitor

Hi talkingmoose

Thanks for the reply.

We have approximately 100 iPads and need to be able to update them as a group.

I have the smart device group but can't find the setting Action > Send Remote Commands > Set Time Zone.

I've attached a screenshot of what I have in Smart Device Group.

Can you please let me know where I can find this setting?
ThanksScreenshot 2024-11-20 162245.png