Unable to log into server web interface

jrauch
New Contributor III

Working on moving to a new Ubuntu Linux server. Everything was working great, I had my users set up, I could log in, blah blah. Yesterday I tried to restore a more recent backup, it showed it was successful but now I've lost all ability to log into the web interface. When I click on "Log in" it just blinks. I've tried everything I can think of and nothing seems to be working. I even restored the snapshot of the VM to before the Restore and...still nothing. What am I missing here?

1 ACCEPTED SOLUTION

jrauch
New Contributor III

Geesh, used this to change the user account password: https://www.jamf.com/jamf-nation/discussions/19806/how-to-reset-a-local-jss-account-password
After I changed the password I was able to get in.

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4 REPLIES 4

blackholemac
Valued Contributor III

Tried bumping Tomcat and MySQL I presume?

jrauch
New Contributor III

Yessir, I just looked through the logs as well and it's showing a failed login...
So something happened in that regard. Is there a way to reset the login info. I can obviously get into the VM and access the mysql server no problem

jrauch
New Contributor III

Geesh, used this to change the user account password: https://www.jamf.com/jamf-nation/discussions/19806/how-to-reset-a-local-jss-account-password
After I changed the password I was able to get in.

jrauch
New Contributor III

Geesh, used this to change the user account password: https://www.jamf.com/jamf-nation/discussions/19806/how-to-reset-a-local-jss-account-password
After I changed the password I was able to get in.