Unenrollment

[dpike]

I have two devices in pre-stage enrolment that need unenrollment for service under Apple care. I have one device that is enrolled that also needs to be unenrolled for service under Apple care. I am a firefighter, not an IT person trying to manage the iPads we use for dispatch and response on fire trucks. Detailed steps for the process would be appreciated.

[mainelysteve]

For AppleCare hardware service you should use Apple Business Manager to unassign them from Jamf Pro.

This 4 step guide should get you what you need. 

P.S. my yellow lab loves it when you guys go by on a code 3. Howls like there's no tomorrow.

[dpike]

Thank You for the response. I haven't had the bandwidth to try it yet, but it is high on my to-do list.